Learners

Suspend a learner's account

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If you discover that a learner on your organization no longer needs access to GoSkills, you can suspend their account at any time. While suspended, the learner's progress will still be saved, and you can reactivate access to them again if needed. Here is how to suspend a learner's account.

Suspend a learner's account

You can suspend a learner's account by selecting ‘Learners’ on your admin dashboard.

Learners

Select the learner’s name in blue to go to their Profile.

Select learner

Scroll down to the Suspend account section.
Select 'Suspend account'.

Suspend account

Confirm that you would like to suspend the learner's account.

Confirm suspend account

If you have any questions about how to suspend a learner's account, you can reach out to our support team at support@goskills.com.